Review One

Fatal Error 1   Refuse to Accept Personal Accountability

            Some reasons for business success

            The buck?

            Three unspoken words

            Philosophy:  Skill, Attaining, Voluntary

            The Leadership Barrier

Fatal Error 2   Fail to Develop People

            Checking on your people

            You have to hire character

            Sideline managing and the mental discipline

            The Activity Trap

            The Electric Fence Trap

Fatal Error 3   Control Results Instead of Influencing Thinking

            What Makes People Successful

            Key Questions:  Can I succeed and where is the value to me?

            Deriving Self Esteem out of others

Fatal Error 4   Join the Wrong Crowd

            What is the fatal pronoun?

            Making Loyalty work for you?

            Promoting beyond the confidence level

Fatal Error 5   Manage Everyone the Same Way

            Weak Management Techniques Include:

                        Management by staff meeting

                        Innocent-guilty attack

                        Name that Name

            Good Techniques:

                        One to one

                        Be aware and available

                        Different Strokes

                        Different Styles

                                    *  Autocratic

                                    *  Bureaucratic

                                    *  Democratic

                                    *  Idiosyncratic

The Goal:  Chapters 1 – 30

Your Type

Lessons of the Red/Black game

Lessons from Team Building Exercises