16      Marketing Communications

 

              AutoTrader

                                               

                            Promotion: communication about an organization and its products used to inform, persuade,

                                                 and remind target market members.

                           Promotional mix:  combination of promotional methods used to reach a target market.

                                                  

                              

                           What is Integrated Marketing Communication?

 

A.  Components of the Promotional Mix

                1.  Advertising:  paid, nonpersonal message communicated to a select audience through a mass medium

 

                                *  Types -  Selective

                                                  Institutional

                                                  Primary-Demand

 

                                *  Media – Newspapers

                                                  Magazines

                                                  Direct Mail

                                                  Outdoor

                                                  TV

                                                  Radio

                                                  Internet

 

                                    Adventure Games (474)

 

                                *  What are the steps in developing an advertising campaign?

 

 

                                *  What are ad agencies?

 

                                *  Are there any social/legal concerns?

 

 

                2.  Personal Selling:  personal communication aimed at informing customers and persuading them to buy

 

                                *  Kinds of salespersons – Order getters

                                                                           Order takers

                                                                           Support personnel

 

                                *  What is the personal selling process?                                       

 

                                What companies want (479)

                                           

                3.  Sales Promotion:  the use of activities or materials as direct inducements to customers or salespersons

 

                                *  What are some methods of sales promotion?

 

 

4.  Public relations:  communicating activities used to create and maintain favorable relations between organizations &                                    target groups

 

                                *  What do public relations pros do?

 

                                *  What are some examples

 

                                            

 

B.  Promotional Campaign:  plan for combining and using advertising, personal selling, sales promotion, and public relations.

1.  Objectives include

                *  Providing information

                *  Increasing market share

                *  Positioning the product

                * Stabilizing sales

 

2.  Developing the promotion mix