2:  Ethics and Social Responsibility

Starbucks

A.  Business ethics:  application of moral standards to business situations

                1.  What is an example of unethical behavior that you have seen?          

                2.  Issues

                                *  Fairness

                                *  Organizational relationships

                                *  Conflicts of interest

                                *  Communication

                3.  Factors

                                *  Knowledge

                                *  Behavior

                                *  Opportunity

                                ~Business ethics and the world (40)

                                ~Beyond ethical codes (41)

                4.  What are some ways of encouraging ethical behavior?

                                * What is whistle blowing?

B.  Social responsibility:  impact of business acts on society and the consideration of that impact on decision making.

                1.  What are some examples listed in the text?

                2.  What is the history of social responsibility?

                3.  Why should there be increased social responsibility?

                                Decreased?

C.  Consumerism

                 The six rights of consumers

                                Safety

                                Information

                                Choice

                                Right to be heard

                                Education

                                Service

D.  Employment practices

                1.  AA

                2.  EEOC

E.  Environment