8      Creating the Organization

Nike Gets Organized

How would you organize a business?

A  What is an Organization

                1  What is an organizational chart and what is the chain of command?

               

 2  What are the five characteristics common to all organizations?

B  Job Design

*  Job specialization

                  - Rationale

                -  Alternatives

C   Departmentalization

1  By function

2  By product

3  By location

4  By customer

5  Combination

D  Delegation, Decentralization, and Centralization

                1  Delegation

                                *  Assign responsibility:  the duty to do a job

                                *  Grant authority:  the power to accomplish a job

                                *  Create accountability:  obligation to get the job done

                                    BARRIERS:

                2  Decentralization:  spread authority widely at the lower levels

 

                3  Centralization:  concentrate authority at the higher levels

 

E  Span of Management:  number of workers who report DIRECTLY to one manager

                1  What is a wide span and what is a narrow span?

 

                2  What does organizational height have to do with span?

 

F  Line Management:  position in the chain of command that includes direct responsibility for getting the job done

    Staff Management:  provides support, advice, and expertise within an organization

                1  Give an example of each of the above:

                2  Why do line and staff managers sometimes not get along?

 

G  Organizational Structure

                1  Bureaucratic Structure

 

                2  Organic Structure

 

                3  Matrix Structure

 

                4  Cross-Functional Team Structure

 

H  Other Factors

                1  Culture

                2  Intrapreneurship

                3  Informal groups