What is fun about managing? ______________ ___________________ ______________

What is not fun? ______________ ___________________ ______________

Management: set of functions directed at the efficient/effective use of resources in the pursuit of goals.

A. Kinds of Managers

    1. Levels

        Top:

        Middle:

        First-Line:

    2. Areas

B. Basic Functions

    C = Controlling

    O = Organizing

    P = Planning

    D = Directing

C. Fundamental Skills

    Technical

    Interpersonal

    Conceptual

    Diagnostic / Communication / Time Management

Is Management an art or a science?

D. Evolution of Management

    1. Beginnings

    2. Scientific Management

        Taylor

        Gilbreths

     Administrative Management

        Fayol

        Weber

    3. Behavioral Management

        Hawthorne Studies

        Theory X

        Theory Y

    4. Quantitative Management

        Operations Management:

E. Contemporary Management

    1. Systems Perspective

        Open vs closed

        Synergy

        Entropy

    2. Contingency Perspective

        Universal vs contingency

    3. Management Issues and Challenges