13:  Managing Groups and Teams

 

Group:  two or more people who interact regularly to accomplish a goal.

Functional Group:     permanent group created to accomplish a number of purposes.

          Informal Group:       created by its own members for purposes that may or may not be  

                                          organization focused.

         Task Group:  accomplishes a relatively narrow range of purposes within a stated time horizon.

 

A.  Team:  group of workers who function as a unit, have little supervision, and carry out  

                work related tasks.

            What are some types of teams?

 

 

 

            What are some benefits of teams?

 

 

 

            Why do people join teams?

 

 

 

            Stages in team development:     FORMING –

STORMING –

NORMING –

PERFORMING –

 

 

B.  Characteristics of Teams
            1.  Behavior Norms       

                        Norm conformity

 

                        Individual responses

 

                        Socialization

 

            2.  Cohesiveness:  extent of loyalty and commitment; degree of mutual attractiveness

                        Factors and consequences

 

                        Informal Leader

 

                        Formal Leader

 

C.  Conflict:  disagreement between two or more individuals, groups, or organizations.

            1.  Optimum conflict?

 

            2.  What are some causes?

 

 

            3.  How can you manage it?