2   2   Environments

A. The Environments

    1. General Environment

        * Economic

        * Technological

        * Political-Legal

    2. Task Environment

        * Competitors

        * Customers

        * Suppliers

        * Regulators

        * Strategic Partners

    3. Internal Environment

        * Owners

        * Board

        * Employees

        * Physical work conditions

B. Ethics: personal beliefs regarding what is right and wrong/good and bad

    1. Managerial Ethics

   2. Managing Ethical Behavior

C. Social Responsibility

    1. Arguments for and against

    2. Managing Social Responsibility

        a. Formal

        b. Informal

D. International Environment

    1. Trends

    2. Levels

        * Exporting and Importing

        * Licensing

        * Strategic Alliances

      * Direct Investment

    3. Context

        * Controls on International Trade

            - Tariff

            - Quotas

            - Export Restraint Agreements

      * Cultural Environments

E. Organization’s Culture

    1. Importance

    2. Determinants

    3. Managing Culture