Review 3:
Chapters 7, 9, 10, and 11
7:
Change and Innovation
Planned and reactive change
Lewin model: unfreeze, change,
refreeze
Resistance to change: why people
resist
Overcoming resistance: how can you
do it?
Reengineering
OD processes
Steps in organizational innovation
Innovation process
Why organizations fail to innovate
Psychological Contract
Person Job Fit
Personality
The big five and other important traits
Attitudes
Job satisfaction and dissatisfaction
Stereotyping
Stress process, Type A and B, stressors, and consequences of stress
Workplace behaviors and organizational citizenship
10:
Motivation
Motivation
Maslow, Herzberg, McClelland thoeries
Expectancy, Equity, and Goal Setting
Reinforcement Theories – R+, R-, P+, P-
Reinforcement schedules
Empowerment and Participation
Rewards
11:
Leadership
Leadership
Difference between leadership and management
Types of power
Leader behaviors: directive,
supportive, participative, achievement
Charismatic and Transformation Leadership
Political Behavior
Look at the end of chapter cases J
Look at the on-line reviews
Essays:
Explain R+, R-, P+, and P-. Provide eight examples of R+ you could use as a manager.
Explain directive, supportive, participative, and achievement oriented leadership. Which of these leadership behaviors do you prefer and which type of power do you prefer?
What are some positive personality traits that you would like your employees to possess?
How could you organize a change process at your workplace? Include some steps and how you can overcome resistance.